Monthly Retainer & Support Packages
Choose a monthly support package for ongoing maintenance, troubleshooting, training, updates, and technical assistance.
Monthly prepaid support packages provide reserved support time at a reduced effective hourly rate compared with standard hourly support.
Choose Your Package
Starter
Best for occasional support, light updates, walkthroughs, and basic troubleshooting.
- 3.5 prepaid support hours
- No Site Visits
- No urgent requests
Support
Best for clients who need support every couple of weeks.
- 6 prepaid support hours
- No Site Visits
- No urgent requests
Business
Best for active local businesses needing recurring support, planning, and troubleshooting.
Business- 12.5 prepaid support hours
- 1 site visit
- No urgent requests
Growth
Best for clients with regular operational, technical, and maintenance needs.
- 20 prepaid support hours
- 3 site visit
- 2 urgent requests
Partner
Best for high-touch clients needing frequent support, maintenance, planning, and technical work.
Partner- 35 prepaid support hours
- 5 site visit
- 4 urgent requests
Clients who do not enroll in a monthly package may still request support on a pay-as-you-go basis according to the standard service rates outlined in the Retainer and Support Agreement.